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NEW
Nov 03 — 2021

MIS (Associate) Manager

Department:Operations Location: Taipei, Taiwan Job Type: Full-time Reports to: Sr. Director of Operations

About the role

Acepodia is seeking a highly motivated and well-organized MIS Associate with cybersecurity capabilities to improve our IT infrastructure and comply with essential regulations across 2 of our operation centers in both Taipei and the San Francisco Bay Area. This position is responsible for planning, coordinating, day-to-day operation, troubleshooting all IT-related activities, and offering integration and deployment of suitable cybersecurity solutions to our IT system.
This position also collaborates with cross-functional teams to configure and/or manage their specific usage system (e.g., quality management system, electronic laboratory notebook, etc.). It effectively supports the management team in evaluating the risk factors and monitoring the data protection issues.
In addition, this position provides IT training and assists onboarding orientation to ensure that colleagues have enough capability to streamline their workflow and cross-function/cross-region collaboration through various IT tools.

Education / Background

  • Bachelor's/master’s degree in computer science, Information Technology, or Information Management related field.
  • More than 5 years of experience in MIS function.

Responsibilities include, but are not limited to

  • Collaborate with IT Consulting team to monitor and manage IT help desk
  • Accountable for monitoring and improving user satisfaction. Design and lead user adoption programs, training, and communication campaigns to support end-user digital transformation and enablement.
  • Reactive to the requests and demands of internal users to troubleshoot and ensure real-time operation success.
  • Plan, procure, configure, and maintains IT infrastructure, network, equipment, software, and environment.
  • Manage IT software, service, or subscription vendors, including being the point of contact, resolve any technical issue with the vendor and obtain information for supervisors to make procurement decisions.
  • Monitor cybersecurity-related software/application and ensure all anti-viruses and firewalls are regularly updated.
  • Support cross-functional teams to configure and/or manage software and applications.
  • Implement and support data backup and recovery maintenance.
  • Implement IT-related compliance with essential regulations in the pharma/biotech sector across the company including identity management, user access, and data integrity, and ensure audit trails, system logs, and other monitoring data sources are reviewed periodically.
  • Collaborate with IT consultants to improve IT infrastructure and make an IT roadmap plan corresponding to the company’s projected growth.
  • Improve knowledge through research, continuing education, and keeping updated with the latest technological developments in the IT system.Other tasks assigned by the supervisor.

Position Requirements, Relevant Skills & Experience: 

  • Practical experience with a broad range of applications and software including Google Workspace, Microsoft O365, OKTA, Box, and office applications, Windows, Mac, etc.
  • Strong knowledge of IT infrastructure and networks.
  • Having knowledge/experience in cybersecurity, cloud maintenance, and NAS.
  • Having experience/knowledge in building and maintaining Pharma/Biotech/GMP-related IT compliance policies and processes or computer system validation is a plus.
  • Excellent time management skills and the ability to complete tasks on time.
  • Effective communication and interpersonal skills and ability to explain technical details to stakeholders.
  • Having maintaining ERP system experience is a plus.
  • Strong ability to analyze and solve problems.
  • Fluent in English.

Acepodia is an equal opportunity employer offering a competitive salary and comprehensive package, including stock options, medical care, paid vacation, and holiday time. Title and salary commensurate with experience.
 

About Acepodia

Acepodia is a clinical-stage biotechnology company developing NK and γδ T cell therapies using our patented ACC (Antibody Cell-Conjugation) technology platform. Using ACC technology, we arm immune cells with antibodies to target and eradicate cancer cells. Our mission is to develop safe, effective, and affordable cell therapies to fight and beat cancers.

Founded in 2017 in the birthplace of biotechnology, the San Francisco Bay Area, CA. Acepodia is venture capital and private equity backed and funded. Our platforms and products aim to address and overcome the major obstacles in cancer therapy: Ability to target low expression of tumor antigens to better prevent tumor escape; Trafficking of effector cells to tumor locations; Activate the immune system to attack cancer cells.
 

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